------ RESUME ------ Jeffrey P. Kerekes jeffreykerekes@yahoo.com TERRITORIES Improving customer experiences; project management; social entrepreneurship; conflict management; creativity and consensus building in the management of workplace innovation; simplicity; systems thinking PROFESSIONAL EXPERIENCE Ugly Designs 09/02-Present Founder Somerville, MA • Started this web design business to develop elegant, simple to use, fast, and standards-based web sites. Family Matters Consulting, LLC 03/01/04-Present Founder & Clinician New Haven, CT • Designed and implemented a psychotherapy service for individuals, couples, and families in need. Cambridge Hospital Psych. Emergency Service 11/01-10/03 Clinical Social Worker Cambridge, MA •Conduct psychiatric assessments and disposition planning in an Emergency Room and as a Mobile Crisis Clinician. •Expanded the list of available psychiatric units by almost 20 previously unidentified hospitals by systematically calling every hospital in Mass. Independent Organizational Consulting 07/01-09/01 Consultant Cambridge & Burlington, MA •Green Party, Cambridge, MA; Campaign Strategy, Marketing, Website Redesign •Area Entrepreneur, Cambridge, MA; Market Analysis & Feasibility Study •Lahey Clinic, Burlington, MA; “Improving the Patient Experience” prepared for CEO & COO CompleteMind.com 03/00-06/01 Founder New York, NY •Founded this Internet psychotherapy company with responsibility for incubation, strategy, and implementation. Spearheaded comprehensive cross-discipline business plan emphasizing a solid model and need for service. •Successfully recruited the former CEO of Bell Atlantic Directory Group to become the Chief Executive Officer by soliciting interest, hosting discussions, and negotiating terms. •Raised $100,000 in initial funding after the dot-com crash was well recognized. •Increased potential gross margin to 60% while undercutting competition by 25%-50% through an atypical hiring structure. •Negotiated contracts with marketing company, legal firm, and financial service companies. Columbia University Mental Health Practica 09/98-05/00 Clifford Beers Guidance Clinic New Haven, CT Yale Psychiatric Institute New Haven, CT •Positively impacted individuals, groups and families by coordinating and proactively engaging cross-functional and cross-disciplinary teams to collaborate in treatment provision and to meet deadlines across separate organizations. •Intervened in crises and provided solution-oriented recommendations. Mobilized teams to ensure appropriately scaled responses and delivered persistent follow-up. CT Depart. of Environmental Protection 05/97-08/98 Interpretive Naturalist Derby, CT •Redesigned, implemented, and managed school, youth, and public environmental programs via project management and program development. Exceeded the previous year’s total number of school/youth programs within five months. •Initiated, researched, wrote, and implemented a state-wide volunteer policy to enable the CT DEP to officially utilize volunteers. Created volunteer and intern policies/programs, as well as recruited and supervised 15 volunteers and 5 interns. •Developed and implemented guerilla and traditional marketing strategies including using the press, creating marketing materials, and deploying a database marketing initiative. These efforts helped transform a CT DEP facility resulting in increased program enrollment, increased funding, and the recruitment of a new director and program staff. Connecticut Audubon Coastal Center 07/95-05/96 Teacher/Naturalist Milford, CT •Helped establish start-up nature center by writing curricula and marketing programs to multiple target audiences. •Enhanced strategic planning efforts of the Coastal Center through insightful, detailed and focused contributions. Parking Associates 03/89-07/95 Manager Trumbull, CT •Promoted to manager at this valet parking company at the age of 17 due to demonstrated managerial talent, trustworthiness, and recruitment skills, supervising teams up to 25 people. EDUCATION Columbia University, New York, NY 09/98-05/00 M.S. in Social Work GPA: 3.89 Audubon Expedition Institute, Cambridge, MA 09/93-11/95 B.S. in Environmental Education GPA: 3.57 Rutgers University, New Brunswick, NJ 09/91-05/93 Human Ecology Major GPA: 3.25 TECHNOLOGY Platforms: Windows 2000/98/95/NT, Mac OS Software: Word, Excel, Outlook, Access, PowerPoint & Publisher, PhotoShop, DreamWeaver, MediTech Internet: Advanced Internet Researcher Hardware: PC, Laptop, Mac, CD-R/RW, SMC IP Router & Print Server Technologies: Ethernet, DSL, FTP, PALM-based PDA Languages: HTML, XHTML, JavaScript, Cascading Style Sheets, CSS-P